{"product_id":"what-to-say-to-a-porcupine-20-humorous-tales-that-get-to-the-heart-of-great-cu","title":"What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Cu","description":"\u003cdiv\u003e\n\u003cbr\u003e \u003ch2\u003eWhat to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service\u003c\/h2\u003e\n\u003cbr\u003e \u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e Used - Good\u003c\/p\u003e\n\u003cbr\u003e \u003cp\u003e\u003cstrong\u003eBrand:\u003c\/strong\u003e Amacom\u003c\/p\u003e\n\u003cbr\u003e \u003cp\u003e\u003cstrong\u003eBinding:\u003c\/strong\u003e Hardcover\u003c\/p\u003e\n\u003cbr\u003e \u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 0814410553\u003c\/p\u003e\n\u003cbr\u003e \u003cp\u003e\u003cstrong\u003eEAN:\u003c\/strong\u003e 9780814410554\u003c\/p\u003e\n\u003cbr\u003e \u003cp\u003e\u003cstrong\u003ePublication Date:\u003c\/strong\u003e June 12, 2008\u003c\/p\u003e\n\u003cbr\u003e \u003cp\u003e\u003cstrong\u003ePages:\u003c\/strong\u003e 111\u003c\/p\u003e\n\u003cbr\u003e \u003cp\u003e\u003cstrong\u003eTarget Audience:\u003c\/strong\u003e General\/Trade\u003c\/p\u003e\n\u003cbr\u003e \u003cp\u003e\u003cstrong\u003eSubject:\u003c\/strong\u003e Business \u0026amp; Economics \/ Customer Relations\u003c\/p\u003e\n\u003cbr\u003e \u003cp\u003eThis engaging collection presents a series of 20 humorous tales that highlight essential aspects of excellent customer service. Through light-hearted storytelling, it provides practical insights that are both entertaining and instructive, making it an invaluable resource for anyone looking to enhance their customer relations skills.\u003c\/p\u003e\n\u003cbr\u003e \u003cp\u003eAt a compact size of 5.75\" x 8\" and weighing just over half a pound, this book is perfect for both personal enjoyment and professional development. Its hardcover format ensures longevity, allowing you to revisit its humorous lessons time and time again.\u003c\/p\u003e\n\u003cbr\u003e \u003cp\u003eDelve into the pages of \u003cem\u003eWhat to Say to a Porcupine\u003c\/em\u003e and discover how to address customer needs effectively, maintain a positive relationship, and engage in meaningful interactions. This book is essential for business owners, customer service representatives, and anyone interested in improving their communication skills in a business context.\u003c\/p\u003e\n\u003cbr\u003e \u003cimg src=\"https:\/\/m.media-amazon.com\/images\/I\/51TB51ncPLL.jpg\" alt=\"What to Say to a Porcupine Book Cover\"\u003e\u003cbr\u003e\n\u003c\/div\u003e","brand":"Amacom","offers":[{"title":"Default Title","offer_id":41199495839816,"sku":"KF-PDHO-HB23","price":9.25,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0553\/7008\/8520\/files\/57_242717db-3b0a-4af9-9b4a-aac5e25f42b9.jpg?v=1784149289","url":"https:\/\/shopstevesstuff.store\/products\/what-to-say-to-a-porcupine-20-humorous-tales-that-get-to-the-heart-of-great-cu","provider":"Steve’s Stuff ","version":"1.0","type":"link"}